
If you plan to ship to a residential address and the product is authorized to ship to a residential address, you will be charged an additional fee which is not automatically applied at checkout. Please write "Residential" in the notes section and we will contact you with a quote. If you order a tent or rack from our website, contact us by phone or email and we will work with you to secure the most economical delivery of your product we can. Roof Racks will require the ability to receive a large platform box however Rack Feet and Rack Rail can be shipped to your residence. Roof Top Tents will require a loading dock or fork lift or a freight terminal close by for pick up.
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We offer Free Domestic Shipping on these items to a commercial address. Please be aware that larger items, including Eezi-Awn tents and racks and Goose Gear storage solutions, which are too large for traditional ground shipping, will require truck freight for delivery, and custom items shipping internationally are not eligible. Please contact us if you would like to remove this feature from your order. All of our shipments are delivered with a required signature unless otherwise specified. You spent money on it and we want to ensure its safe delivery. We will be happy to ship via Next Day Air, Second Day Air, or Three Day Select if you request it and are willing to pay for it. We will inform you of the cost of shipping as reasonably soon as possible. Unless otherwise requested, we will select a shipping option that minimizes cost.

In light of this fact, we will charge you only what it costs us to ship to you, no more and no less. The products we carry vary in size and weight as much as your delivery location. Goose Gear will communicate directly with End User to review defect and extend appropriate remedies as warranted. All warranty issues will be resolved directly by Goose Gear and End User, where it applies.Original Purchaser is eligible for warranty coverage with valid proof of purchase.Once an order is placed, if that order is canceled within its predicted production timetable, you will be charged a 20% cancellation fee.

If product is not resalable, we cannot accept a return. A restocking fee of 20% will be applied to the amount. Upon return, Goose Gear, in its sole discretion, will assess product’s condition for resale. Returned product will be inspected for damage or evidence that it was installed.

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